Nestlé USA’s Prepared Foods Division today announced the voluntary recall of HOT POCKETS® brand Philly Steak and Cheese in three different pack sizes and HOT POCKETS® brand Croissant Crust Philly Steak and Cheese, in the two pack box.
The voluntary recall is limited to these two products, which were distributed nationwide. No other batches, sizes, including multi-packs, or varieties of HOT POCKETS® brand products are affected by this recall. The reason is due to the recall announced last week by Rancho Feeding Corporation which affects many companies. Our teams at Nestlé have reviewed our vendor records and have determined that one Nestlé brand has been impacted by the Rancho meat recall.
While Nestlé did not purchase meat directly from Rancho, our procurement teams worked with our supply chain to understand whether any company in this chain may have purchased meat from Rancho Feeding at any time during 2013, the period of time covered by the Rancho Feeding recall.
From this review, we have confirmed that a small quantity of meat from Rancho was used at Nestlé’s Chatsworth, California production operation, a facility devoted entirely to HOT POCKETS® brand sandwiches. The affected batches of the two varieties in our range of HOT POCKETS® brand sandwiches are being removed from the marketplace.
Consumers who may have purchased the affected batches of HOT POCKETS® brand Philly Steak and Cheese should not consume the product, but instead should return it to the place of purchase for a full refund or contact Nestlé Consumer Services at (800) 392-4057.
USDA notes that no illnesses have been reported in relation to the Rancho Feeding Recall.
| Item and pack size | Consumer UPC | Batch Code | Best Before Date |
| 1. HOT POCKETS Philly Steak and Cheese 8x9ozUS |
43695 07107 8 | 3021544512 3029544512 3197544512 3240544512 |
MAR ‘14 MAR ‘14 SEP ‘14 OCT ‘14 |
| 2. HOT POCKETS Philly Steak and Cheese 4x54oz US |
43695 07520 5 | 3022544513 3191544512 3224544512 3254544512 3268544512 |
MAR ‘14 SEP ‘14 OCT ‘14 NOV ‘14 NOV ‘14 |
| 3. HOT POCKETS Philly Steak and Cheese 4×22.5ozUS | 43695 15990 5 | 3197544512 3240544512 |
SEP ‘14 OCT ‘14 |
| 4. HOT POCKETS CROISSANT CRUST Philly Steak and Cheese 8x9ozUS | 43695 05634 1 | 3211544512 3248544512 3283544512 |
SEP ‘14 NOV ‘14 DEC ‘14 |
Nestlé is dedicated to food quality, and the health and safety of its consumers. For these reasons, the company initiated this recall. We apologize to our retail customers and consumers and sincerely regret any inconvenience created by this voluntary product recall.
Related USDA Press Release:
WASHINGTON, Feb. 18, 2014 – Rancho Feeding Corporation, a Petaluma, Calif. establishment, is recalling approximately 8,742,700 pounds, because it processed diseased and unsound animals and carried out these activities without the benefit or full benefit of federal inspection. Thus, the products are adulterated, because they are unsound, unwholesome or otherwise are unfit for human food and must be removed from commerce, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.
The following Rancho Feeding Corporation products are subject to recall:
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Beef carcasses and boxes bear the establishment number “EST. 527” inside the USDA mark of inspection. Each box bears the case code number ending in “3” or “4.” The products were produced Jan. 1, 2013 through Jan. 7, 2014 and shipped to distribution centers and retail establishments nationwide.
FSIS has received no reports of illness due to consumption of these products. Anyone concerned about an illness should contact a health care provider.
FSIS routinely conducts recall effectiveness checks to verify that recalling firms notify their customers of the recall and that steps are taken to make certain that recalled product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at: at www.fsis.usda.gov/recalls.
Consumers and members of the media who have questions about the recall can contact the plant’s Quality Control manager, Scott Parks, at (707) 762-6651.
Consumers with food safety questions can “Ask Karen,” the FSIS virtual representative available 24 hours a day at AskKaren.gov. The toll-free USDA Meat and Poultry Hotline 1-888-MPHotline (1-888-674-6854) is available in English and Spanish and can be reached from l0 a.m. to 4 p.m. (Eastern Time) Monday through Friday. Recorded food safety messages are available 24 hours a day. The online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at: http://www.fsis.usda.gov/reportproblem.