Humility key to effective leadership

Humility key to effective leadership

Humble leaders are more effective and better liked, according to a study forthcoming in the Academy of Management Journal.
“Leaders of all ranks view admitting mistakes, spotlighting follower strengths and modeling teachability as bein…

Study: For a better workday, smile like you mean it

EAST LANSING, Mich. — Want to keep your boss happy? Smile at your customers. Want to keep yourself happy and productive? Smile like you mean it.
A new study led by a Michigan State University business scholar suggests customer-service worke…

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