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chatbots

bots abstract

Social Media Bots Create More Chatter But Less Meaningful Conversation, Research Shows

Illustration of a heart on a cup of coffee

Falling for the Algorithm: New Study Reveals Emotional Bonds Between Users and ChatGPT

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When consumers would prefer a chatbot over a person

Screenshots of chatbot dialog

A new way to let AI chatbots converse all day without crashing

mosaic of several real and virtual women

Chats with AI shift attitudes on climate change, Black Lives Matter

Illustration of a woman's face, eyes closed, amid a digital swirl. Pixabay

AI may outperform most humans at creative thinking task

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AI can help write a message to a friend – but don’t do it

Robot reading the newspaper

Students Embrace AI, But Cheating Boundaries Remain Unclear

Illustration of a robot and man in a business suit

ChatGPT is still no match for humans when it comes to accounting

illustration of a puppet on a string

AI’s Powers of Political Persuasion

An illustration of a smiling robot wearing a headset

Cheerful chatbots don’t necessarily improve customer service

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