Millions of Americans are Failing to Get Recommended Health Care

Tens of millions of patients with chronic diseases in this country are not receiving the type of care management proven to be effective, according to a new nationwide survey of physician organizations by researchers at the University of California, Berkeley, and the University of Chicago. The researchers found that physician groups on average use only 32 percent of 16 recommended care management processes – which include the use of nurse case managers, programs to help patients care for their illness, disease registries, reminder systems, and feedback to physicians on their quality of care. The study, published today (Wednesday, Jan. 22) in the Journal of the American Medical Association, also found that one physician group in six uses none of these processes.